Infrastructure change without shortcuts

Four stages: map what exists, design the architecture and the alternatives, deliver in stages with acceptance testing, then run and support after handover. Each stage ends with documentation of what was actually delivered, not with a checklist that got ticked.

Yes. Most infrastructure projects involve more than one party — a telecoms provider, a vendor, an electrical contractor or a software supplier. Part of the work is synchronising them and managing the dependencies between them, rather than each side waiting on the other.

Every material change has a defined way back, agreed in advance. That principle runs through all our work — virtualization migrations, storage migrations and network upgrades — because an infrastructure change without a rollback plan is a gamble, not a project.

Yes, and that is the common case. At some clients we supplement an existing team on a specific project; at others we run the whole estate over years. Both models work; what matters is agreeing who owns what before starting.

Documentation of what actually exists: what was installed, how it is configured, why those settings were chosen and what someone needs to know to maintain them. The simple test is whether a person who was not on the project can resolve a fault from the document.

Yes. ILS Networks is an Israeli IT infrastructure company.

In four stages: mapping the existing environment and its dependencies, designing the architecture with options and budget, staged delivery in agreed maintenance windows with a rollback plan for each stage, and after handover, documentation and ongoing operation. Every material change has a defined way back, so production never depends on everything going to plan.

Pricing follows the scope established after the mapping stage rather than a fixed price list, because the same request in two different environments is two different projects. We start with a conversation and a review of the environment, then provide a detailed proposal separating hardware, implementation work and ongoing operation, so it is visible what is being paid for.