01
Monitoring, maintenance & technical support
- Ongoing monitoring of servers, network, and systems
- Preventive maintenance and system updates
- 24/7 technical support
MANAGED IT
Managed IT Services A team that knows your environment
ILS Networks manages enterprise IT environments day to day: monitoring, maintenance, and support by a team that knows the environment, the priorities, and the organization's risk points. Operating in Israel since 2009, with 24/7 support.
- Operating
- Since 2009
- Support
- 24/7
- Service area
- Israel
WHAT THE SERVICE COVERS
Ongoing IT operations — not just firefighting
An enterprise IT environment needs ongoing operation: system monitoring, preventive maintenance, incident handling, structured changes, and up-to-date documentation of the infrastructure. ILS Networks takes responsibility for day-to-day operations — with a consistent team that knows the environment in depth, instead of starting from scratch on every call.
The service fits organizations that want one professional party responsible for IT operations — whether complementing an in-house team or fully managing the environment — including enterprise VoIP telephony, with 24/7 support.
CAPABILITIES
Three components of well-run IT operations
02
Change management & infrastructure documentation
- Controlled, documented changes to the environment
- Up-to-date infrastructure and configuration documentation
- Full transparency with the organization
03
VoIP telephony on Asterisk & FreePBX
- Design and deployment of Asterisk and FreePBX systems
- Integration of telephony with the enterprise network
- Ongoing system maintenance and support
HOW WE WORK
A consistent team, a familiar environment, full availability
ILS Networks has been managing and maintaining enterprise IT environments in Israel since 2009, with 24/7 support. Each customer's environment is handled by a team that knows it in depth — the systems, the priorities, and the risk points — so every issue starts from familiarity, not from a cold diagnosis.
FAQ
Frequently asked questions
What is included in managed IT services?
ILS Networks' managed IT service covers the ongoing operation of the enterprise computing environment: system monitoring, preventive maintenance, technical support for users and infrastructure, structured change management, and up-to-date infrastructure documentation. The scope is tailored to the organization — from complementing an in-house IT team to fully managing the environment.
Do you offer 24/7 support?
Yes. ILS Networks support is available 24/7 — so issues in the infrastructure and critical systems are handled outside regular working hours as well.
Do you provide VoIP telephony?
Yes. We build and maintain enterprise telephony systems based on Asterisk and FreePBX — including system design, deployment, integration with the network infrastructure, and ongoing maintenance.
Do you document the infrastructure and manage changes?
Yes. Infrastructure documentation and change management are built into the service: every change to the environment is made in a structured, documented way, so the picture of the environment stays current — for us, for the organization, and for anyone who works with the environment in the future.
Do you serve organizations in Israel?
Yes. ILS Networks is an Israeli IT infrastructure company operating since 2009, serving organizations across Israel with 24/7 support.
NEXT STEP
Let's talk about your IT operations
A short professional call with the team: how the environment is run today, what needs attention, and what a structured management model would look like for your organization. No commitment — just straight answers.
We have your inquiry
Thanks for contacting ILS Networks. We will come back to you shortly. If it is urgent, you can also call us directly.
+972-77-249-7554